Legal Documents

Privacy Policy

This Privacy Policy has been updated and is effective as of June 29, 2026.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Any categories of information described in this Privacy Policy do not include SMS opt-in data, text messaging consent, or related information, which will not be disclosed to any third party.

Users may opt out of future text messages at any time by replying "STOP" or request additional assistance by replying "HELP." Message frequency may vary. Standard message and data rates may apply.

This Privacy Policy describes how we collect, use, and disclose the Personal Data you provide through the website https://tdfsolution.com (or any successor site operated by TDF SOLUTION INC).

This Privacy Policy also describes the choices available to you regarding our use of your Personal Data and how you can access the information. We respect your privacy, and we take protecting it seriously.

This Site is operated by TDF SOLUTION INC (a company duly registered under the laws of the State of Missouri, with principal offices at 401 Pine Street, St. Louis, MO 63102, United States and its affiliates (collectively the "Provider", "we", or "us") on its own behalf or behalf of its affiliates.

The Privacy Policy governs how the Provider uses, collects, and discloses the information gathered from or provided by users of this Site located in the United States.

This Privacy Policy should be read together with our Terms of Service. Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with this Privacy Policy, you should refrain from using our Site.

By accessing or using our Site, you agree to this Privacy Policy.

1. Definitions

• 1.1. "Personal Data" herein shall mean information related to an identified or identifiable natural person;
• 1.2. "GDPR" means EU General Data Protection Regulation;
• 1.3. "CCPA" means California Consumer Privacy Act.

2. Use by Users from the United States and Outside the United States

• 2.1. The Site is intended for use only by users located in the United States and Canada.
• 2.2. If you are located in the United States, by providing Personal Data to us, you consent to the processing, including collecting, storing, using, disclosing, sharing, and transferring your Personal Data provided to us, as prescribed in this Privacy Policy.
• 2.3. If you are located outside of the United States (other than for users located in Canada), by providing Personal Data to us, you are consenting to the transfer and/or transmission of your information into the United States or to the location of the Provider's data storage facilities which may exist outside of the United States, and to the collection, use, and disclosure of your information in accordance with this Privacy Policy. You also acknowledge that the laws of the jurisdiction where the data is kept will determine the protections afforded to your Personal Data and that such protections may not be as strict as your home jurisdiction. The Provider stores and processes the Personal Data it gathers through your use of the Site in the United States or in the location of the Provider's data storage facilities, which may exist outside the United States.
• 2.4. We do not intentionally collect data from EU persons. If we acknowledge that a person from the EU provided Personal Data to us, it will be maintained as prescribed in Section 12, "Users from the EU", below.
• 2.5. If you are located in Canada, then the terms of this Privacy Policy, as amended and supplemented by the Canadian Privacy Policy Statement contained herein, govern your use of this Site.

3. Scope of this Privacy Policy

• 3.1. This Privacy Policy applies to the Site, and it does not apply to other websites, including other websites operated by the Provider, its Affiliates or service providers, or sites that may be operated by others, each of which is operated and managed by a separate company under separate terms and conditions together with separate privacy policy, except as otherwise specified on those websites. When visiting other websites, even via links provided through the Site, please review the applicable privacy policies to be sure their terms are acceptable to you.

4. The Information We Collect

• 4.1. We may collect the following Personal Data: a user's full name, email address, address, and phone number. We may also collect business information from users, such as employment or business experience, including the types of trucks used.
• 4.2. We collect Personal Data when you directly provide it to us, such as when you send us information via email, contact forms available on the Site, or other electronic message services. IF YOU DO NOT WANT US TO PROCESS PERSONAL DATA FROM YOU, PLEASE DO NOT PROVIDE IT TO US.

5. The Information We Collect Automatically

• 5.1. We may also collect information automatically as users navigate through and utilize the Site, including information about a user's equipment and information about a user's computer, Internet connection, browsing and usage actions, and patterns of the Site, including as follows:
  • (a) We record general statistical and tracking information, such as the date and time the Site is accessed, the features of the Site viewed or utilized, and the time spent using the Site;
  • (b) We receive and record information about a user's computer and its systems and in our server logs from a user's browser, including an IP address (the Internet address of a computer), identification of the computer and its systems, the type and version of the web browser, referrer addresses and other server log information. IF YOU DO NOT WANT US TO COLLECT INFORMATION FROM YOUR COMPUTER OR MOBILE DEVICE, DO NOT USE THE SITE.
• 5.2. We may also collect information automatically when you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this Privacy Policy, including when such websites are operated by the Provider or our Affiliates.
• 5.3. The processing of such data is based on a legitimate interest and is performed only for the purposes specified in this Privacy Policy — to analyze the data collected for market research purposes.

6. Our Use of Your Information

• 6.1. We may use the information that we collect about you or that you provide to us as set forth above, including your Personal Data, as follows:
  • (a) For the Provider's and/or its Affiliates' business purpose (including, without limitation, evaluating the possibility of cooperation);
  • (b) To provide users with the information, products, and services;
  • (c) To fulfill any other purpose for which you provide the information to us;
  • (d) To notify you about changes in the Site or its governing documents;
  • (e) To allow you to participate in interactive sections of the Site;
  • (f) To inform you about our and/or our Affiliates' programs, goods, and services and/or those of third parties in which we determine you may be interested;
  • (g) To communicate with you about your use of the Site and regarding the Provider and its Affiliates' business;
  • (h) For any other purpose to which you consent;
  • (i) In any other way we may describe when you provide the information;
  • (j) To aggregate user information;
  • (k) To present our Site and its contents to you; and
  • (l) For any other purpose as we determine, at our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Site, or to enforce and/or to report abuse or violation of the Site's governing documents, or to comply with requirements of any applicable law.
• 6.2. We may also use and disclose to others the information we gather from you, including your Personal Data, as follows:
  • (a) To fulfill the purpose for which you provide the information;
  • (b) For any other purpose disclosed when you provide the information; and
  • (c) For any purpose to which you consent.
• 6.3. We do not sell your Personal Data to third parties. A "sale" of Personal Data under the CCPA is defined broadly to include the "selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means" the Personal Data of a user to another business or third party "for monetary or other valuable consideration". If we decide to transfer the rights to the Site, we will inform you so you can forbid us to transfer your Personal Data with our business. If so, we will delete your Personal Data from the databases before a business transfer.

7. Permitted Disclosure

• 7.1. We may have to share your Personal Data with the parties set out below:
  • (a) Affiliates of the Provider to allow them to use and disclose your information for the Provider and/or its Affiliates' business purpose (including, without limitation, evaluating the possibility of cooperation);
  • (b) Professional advisers, including lawyers, bankers, auditors, and insurers;
  • (c) Government bodies that require us to report processing activities;
  • (d) Third parties to whom we transfer or merge parts of business or assets of the Provider and/or one of its Affiliates, including in case of a merger, divestiture, restructuring, reorganization, dissolution, or other transfer of some or all of the assets of the Provider and/or one of its Affiliates, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• 7.2. We require all third parties to whom we transfer your data to respect the security of your Personal Data and to treat it according to the law. We only allow third parties to process your Personal Data for specified purposes and under our instructions. Where we have knowledge that a third party is using or disclosing Personal Data in a manner contrary to this Privacy Policy, we will take reasonable steps to prevent or stop the use or disclosure of Personal Data and/or to obtain the third party's deletion, destruction, anonymization or return of Personal Data.
• 7.3. Except as provided in this Privacy Policy, we will not disclose your information to unaffiliated third parties without your express consent.

8. Service Providers

• 8.1. We may employ third-party companies, individuals, and our own Affiliates to facilitate our Site ("Service Providers"), provide services related to the Site, collect information, respond to and send electronic mail, or perform other functions necessary to our business, or to assist us in analyzing how our Site is used.
• 8.2. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. All data transfers are performed under the highest security regulations.

9. Cookies

• 9.1. We use cookies and other tracking technologies to recognize when users return to the Site. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to a user's browser from a site's computer and stored on a user's computer's hard drive. With respect to most computer systems, you may set your browser so that it does not accept cookies. If you do disable the use of cookies, you may not be able to use or experience some of the features of our Site.
• 9.2. Cookies are used for the purposes specified in this Privacy Policy — to provide a greater and better experience with us and for other related purposes.
• 9.3. We provide you with the option to decline all Cookies, except strictly necessary Cookies, by choosing "Reject All" in the Site's Cookie Settings. Please note if you choose to opt out of the use of Cookies, you may still receive an opt-out Cookie so that your decision is saved. If you regularly delete your Cookies in your browser, the opt-out Cookie may be deleted as well. You will have to decide again whether to opt out of the use of Cookies or to accept them for use on our Site.
• 9.4. We use Strictly Necessary Cookies required to navigate our Site and to operate the basic functions of the Site. Examples of Strictly Necessary Cookies are cookies to remember your cookie preferences or to access secure areas of the Site. Without these Cookies, certain basic functions cannot be offered. Strictly Necessary Cookies are always active and will be placed without your consent. These Cookies cannot be disabled.
• 9.5. We use Statistics Cookies to collect information about how you use our Site. They identify, for example, your browser, operating system, the websites visited, the duration and number of visits to the website, the websites you have visited before, the websites you have visited most often, and the errors you have encountered during visits. The information collected is aggregated and anonymous. It does not allow the identification of a person. It only serves the purpose of evaluating and improving the usability of our Site.
• 9.6. We use Cookies set by our Site (displayed in the URL window) (First-Party Cookies) and Cookies set by a third-party domain (not by our Site) (Third-Party Cookies).
• 9.7. Such third-party services place their Cookies.
• 9.8. Considering the objective difficulty associated with the identification of technologies based on Cookies, we advise you to contact us if you wish to receive additional information about our use of Cookies.

10. Security

• 10.1. We have put in place security systems designed to prevent unauthorized disclosure, loss, misuse, or destruction of the data you provide to us. These systems are structured to deter and prevent hackers and others from accessing this information.
• 10.2. Due to the nature of Internet communications and evolving technologies, there is no 100% secure method of transmission over the Internet or method of electronic storage. Although we do our best to protect your information, we cannot guarantee the security of your information exchanged through the Site. We cannot provide, and we hereby disclaim, assurance that the data you provide us will remain absolutely secure.

11. Children

• 11.1. The Site is not directed to or intended to be used by persons under the age of eighteen (18), and the Provider does not knowingly collect Personal Data from persons under such age. If we find out that an individual under the age of 18 has provided us with Personal Data through this Site, we will use reasonable efforts to delete such information from our databases as quickly as possible.

12. Users from the EU

• 12.1. If you are an EU person, you may have additional rights pursuant to the GDPR and your local law applicable to the collection and processing of Personal Data.
• 12.2. Right to access. You may contact us to get confirmation as to whether or not we are processing your Personal Data. When we process users' Personal Data, we will inform users of what categories of Personal Data we process regarding them, the processing purposes, the categories of recipients to whom Personal Data have been or will be disclosed, and the envisaged storage period or criteria to determine that period.
• 12.3. Right to object. If you believe that the Provider or an Affiliate is collecting your Personal Data and your Personal Data is processed based on legitimate interests pursuant to the GDPR, you have the right to object to the processing at any time. We shall then no longer process your Personal Data unless we demonstrate other compelling legitimate grounds for our processing that override the user's interests, rights, and freedoms or for legal claims. Notwithstanding any consent granted beforehand for direct marketing purposes, any user has the right to prohibit us from using their Personal Data for direct marketing purposes by contacting us.
• 12.4. Under the GDPR, you may also have the right to request to have your Personal Data restricted, ask for portability of your Personal Data, and update or correct your Personal Data.
• 12.5. In the event you consider our processing or control of your Personal Data subject to the GDPR and not compliant with an applicable data protection law, you can lodge a complaint:
  • Contact us via email at info@tdfsolution.com or
  • File a complaint directly with the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

13. Data Retention and Deletion

• 13.1. We will retain Personal Data as long as you use our Site or continue communicating with our support team.
• 13.2. We will dispose of your Personal Data when it is no longer valid for the purposes for which it was provided to us by you.
• 13.3. When deciding what the correct time is to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, processing purposes, if these can be achieved by other means, and legal requirements. For tax purposes, the law requires us to keep basic information about our users (including contact, identity, financial, and transaction data) for twelve (12) months after they stop being our users.
• 13.4. In some circumstances, we may anonymize and aggregate Personal Data for research or statistical purposes, in which case we may use, disclose, and transfer this information, as well as any information that does not identify an individual, indefinitely without further notice to our users.

14. Updating Contact and Personal Data

• 14.1. By agreeing to this Privacy Policy, you agree to keep your contact information or other Personal Data we maintain up-to-date. If your contact information or other Personal Data that you provided through the Site needs to be updated, please promptly contact us at info@tdfsolution.com and provide sufficient information so that we can properly update your information.

15. Do Not Track Signals

• 15.1. "Do Not Track" ("DNT") is a preference you can set in your web browser to let the websites you visit know that you do not want them collecting data about you. Please check your browser settings to turn it on. Currently, this Site may not respond to DNT or similar signals.

16. Changes to this Privacy Policy

• 16.1. From time to time, the Provider may change its Privacy Policy. We will post a notice of such changes, which notice will be accessible from the Privacy Policy link on our Site or may appear on the home page of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as changed, and to its application to all information gathered before and after its effective date. We encourage you to periodically visit our Site and this Privacy Policy to check for any changes.

17. Contact Us

• 17.1. Questions, comments, or requests related to your use of the Site regarding this Privacy Policy and the Provider's information handling policies and procedures should be submitted to the Provider's Corporate Communications department by mail or e-mail as follows:
  • By mail: TDF SOLUTION INC, 401 Pine Street, St. Louis, MO 63102, United States
  • By e-mail: info@tdfsolution.com
• To register a complaint or concern, please contact info@tdfsolution.com

CANADA PRIVACY STATEMENT

This Privacy Statement has been updated and is effective as of June 29, 2026.

This Privacy Statement may apply to you if you are located in Canada. This Privacy Statement (the "Statement") sets forth the particular privacy principles that the Provider follows with respect to the Personal Data that it collects from individuals located in Canada. This Statement operates in conjunction with the Provider's Privacy Policy. To the extent that this Statement and the Provider's Privacy Policy are inconsistent, this Statement will govern the collection, use, and disclosure of Personal Data collected from individuals located in Canada.

1. Scope

• 1.1. This Statement applies to all Personal Data received by the Provider from individuals located in Canada in any format, including electronic.

2. Definitions

• 2.1. Unless otherwise defined in this Statement, capitalized terms used herein have the same meanings as in our Privacy Policy above.
• 2.2. For purposes of this Statement only, the following definitions shall apply:
  • (a) "Agent" means any party that collects or uses Personal Data under the instructions of, and solely for, the Provider, or as to which the Provider discloses Personal Data for use on the Provider's behalf.

3. Consent for Collection, Use, and Disclosure

• 3.1. We may collect such Personal Data: a user's first and last name, email address, address, and telephone number. We may also collect business information from users, such as employment or business experience, including the types of trucks used. We collect Personal Data when you directly provide it to us, such as when you send us information via email, contact forms available on the Site, or other electronic message services. By providing Personal Data to us, you consent to the processing, including collecting, storing, using, disclosing, sharing, and transferring your Personal Data so provided to us, as prescribed in this Statement and our Privacy Policy.
• 3.2. We may also collect information automatically as described in Section 5, "The Information We Collect Automatically", of our Privacy Policy above.
• 3.3. The Provider identifies the purposes for collecting Personal Data at or before the time it is collected and informs individuals of the choice and means, if any, the Provider offers individuals for limiting the collection, use, or disclosure of their Personal Data. The Provider will provide individuals with reasonable mechanisms to exercise these choices. Unless otherwise is not additionally provided, the purposes are those set in this Privacy Policy above accordingly.
• 3.4. The Provider will not collect, use, or disclose your Personal Data without your informed consent unless required or permitted to do so by law or unless otherwise noted in this Statement. The Provider will only use and/or disclose Personal Data in accordance with the purpose for which it was collected unless subsequently consented to or when required or permitted by law.
• 3.5. If the Provider receives Personal Data from its subsidiaries, Affiliates, or other entities in Canada, it will use and disclose such information in accordance with the consent received by such entities at the time of collection and the choices made by the individuals to whom such Personal Data relates.
• 3.6. We may have to share your Personal Data with the parties set out below:
  • (a) Affiliates of the Provider to allow them to use and disclose your information for the Provider and/or its Affiliates' business purpose (including, without limitation, evaluating the possibility of cooperation);
  • (b) Professional advisers, including lawyers, bankers, auditors, and insurers;
  • (c) Government bodies that require us to report processing activities;
  • (d) Agents and third parties to whom we transfer or merge parts of business or assets of the Provider and/or one of its Affiliates, including in case of a merger, divestiture, restructuring, reorganization, dissolution, or other transfer of some or all of the assets of the Provider and/or one of its Affiliates, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• 3.7. Subject to the previous clause, we require all Agents and third parties to whom we transfer your data to respect the security of your Personal Data and to treat it according to the law. We will obtain assurances from such Agents and any third party that such Agents and/or third parties will safeguard Personal Data consistently with this Statement. We will enter into a legal agreement with such Agent and/or third party and use other means before affecting a transfer of Personal Data, which will provide at least the same level of protection as is required by this Statement and applicable privacy laws.
• 3.8. We will conduct compliance audits of its relevant privacy practices to verify adherence to this Statement. We only allow third parties to process your Personal Data for specified purposes and under our instructions. Where we have knowledge that a third party is using or disclosing Personal Data in a manner contrary to this Statement, we will take reasonable steps to prevent or stop the use or disclosure of Personal Data and/or to obtain the Agent's or third party's deletion, destruction, anonymization or return of Personal Data.
• 3.9. The Provider is based in the State of Missouri in the United States. Thus, Personal Data may be processed, used, stored, or accessed in the United States and may be subject to the laws of that jurisdiction. Such data may be disclosed in response to valid demands or requests from government authorities, courts, or law enforcement in the United States. In particular, information that is processed, used, stored, or accessed in the United States may be subject to the Patriot Act and applicable anti-terrorism legislation, together with other legislation applicable within the United States and Canada, including Canadian privacy legislation, such as the Personal Information Protection and Electronic Documents Act ("PIPEDA").

4. Security

• 4.1. We have put in place security systems designed to prevent unauthorized disclosure, loss, misuse, or destruction of the data you provide to us. These systems are structured to deter and prevent hackers and others from accessing this information.
• 4.2. Due to the nature of Internet communications and evolving technologies, there is no 100% secure method of transmission over the Internet or method of electronic storage. Although we do our best to protect your information, we cannot guarantee the security of your information exchanged through the Site. We cannot provide, and we hereby disclaim, assurance that the data you provide us will remain absolutely secure.

5. Data Integrity

• 5.1. The Provider will use Personal Data only in ways compatible with the purposes for which it was collected or subsequently authorized by you. The Provider will take reasonable steps to ensure that Personal Data is relevant to its intended use and is accurate, complete, and current.

6. Access

• 6.1. You may contact us to get confirmation as to whether or not we are processing your Personal Data. When we process users' Personal Data, we will inform users of what categories of Personal Data we process regarding them, the processing purposes, the categories of recipients to whom Personal Data have been or will be disclosed, and the envisaged storage period or criteria to determine that period. In addition, we will take reasonable steps to permit you to correct, amend, or delete information demonstrated to be inaccurate or incomplete. These requests can be made by contacting us via info@tdfsolution.com.

7. Governing Law and Dispute Resolution

• 7.1. This Statement and the use of Personal Data under this Statement are governed solely by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, including PIPEDA, to the exclusion of any rules of private international law or conflict of laws which would lead to the application of any other laws.
• 7.2. The Provider will investigate and attempt to resolve complaints and disputes regarding the collection, use, and disclosure of Personal Data in accordance with the provisions contained in this Statement. Any claim or cause of action you may have arising from, connected with, or relating to this Statement or the Provider's handling of your Personal Data or any related matters must be commenced within six (6) months after the claim or cause of action arises, or as limited by applicable law, after which time the claim or cause of action is forever barred, regardless of any statute or law to the contrary.

8. Changes to this Statement

• 8.1. From time to time, the Provider may change this Statement. We will post a notice of such changes, which notice will be accessible from the Privacy Policy link on our Site or may appear on the home page of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by this Statement, as changed, and to its application to all information gathered before and after its effective date. We encourage you to visit our Site periodically and this Statement to check for any changes.

9. Communications

• 9.1. Questions, comments, or requests related to your use of the Site regarding this Statement and the Provider's information handling policies and procedures should be submitted to the Provider's Corporate Communications department by mail or e-mail as follows:
  • By mail: TDF SOLUTION INC, 401 Pine Street, St. Louis, MO 63102, United States
  • By e-mail: info@tdfsolution.com
• To register a complaint or concern, please contact info@tdfsolution.com

SMS Terms & Conditions

Product Description

By providing your mobile phone number, you consent to receive SMS messages from TDF SOLUTION INC regarding logistics operations, service updates, dispatch notifications, and other business-related communications.

Message Frequency

Message frequency may vary depending on your interactions and services requested.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier's plan.

Opt-Out Instructions

You may opt out of receiving SMS communications at any time by replying STOP to any message you receive from us. Once your request is processed, you will receive a confirmation message and no further SMS messages will be sent to your number.

Help & Support

If you need assistance or have questions regarding our SMS program, reply HELP to any SMS message or contact our support team at (503) 209-5787 or info@tdfsolution.com.

Privacy Policy

Your phone number and personal information will be handled in accordance with our Privacy Policy.

Privacy Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.